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Services |
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Quality
Systems Integrators (QSI) offers the resources and expertise to help optimize your TMS solution. QSI demonstrates
a deep knowledge of
targeted industries which enhances our ability to offer superior
services to our customers. Our experience will help you succeed. |
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Training - QSI delivers a full-range of
training services to ensure that your organization maximizes your software investment. We provide on-site training sessions
(for groups
or one-on-one) which are tailored to fit your needs. On-going training
is available via online tutorials, customer support and web
conferencing.
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Implementation - QSI can design a detailed
project plan(based on your needs and objectives) to manage the software
implementation process. We can provide you with complete project management
or simply guide you through specific phases of deployment. Our goal is to
help you quickly and efficiently achieve a return on your investment.
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Installation
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QSI's experienced technical staff can help
system administrators install and configure TMS software for their
specific environment. We provide technical assistance with
installation and updating of TMS standalone applications, as well as TMS products
installed in a network environment. We ensure installation is
quick and painless.
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Validation - QSI can assist with software
validation to assure your system correctly meets the specifications of
your organization and the regulatory requirements of your industry.
QSI provides the expertise and test scripts (IQs, OQs, PQs) to perform
validation quickly and accurately.
- Software
Maintenance &
Support
- QSI's annual software maintenance
contract provides TMSWeb customers with continuing product releases and
version upgrades. This ensures your software is kept up-to-date and that
you benefit from our continuous improvement efforts. Unlimited
technical assistance and application support is available for customers
with a current license.
- Customer
Care &
Support
- At QSI, we take pride in our
relationship with our customers and are committed to addressing their
needs. Our dedicated staff provides support and assistance with
training queries, technical issues, product upgrades. We offer a
wide range of services including consulting, product
customization, and project management to help our customers succeed with
their quality efforts.
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Quality Systems Integrators
PO Box 91
Eagle, PA 19480
(800) 458-0539
Fax: (610) 458-7555
info@qsi-inc.com
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